Returns Eligible for Return, Refund or Alternative inside thirty days of receipt Returnable Certainly Resolutions Eligible for refund or alternative Return Window 30 times from delivery Refund Timelines Typically, an advance refund will be issued within 24 hrs of a drop-off or decide-up. For returns that need Actual physical verification, https://www.youtube.com/watch?v=hgyQy18ZcIs